Shipping policy

Welcome to Maryam Fabrics. We are committed to delivering your orders safely and on time. Please read our shipping policy below for details about delivery within Pakistan.

1. Delivery Areas

We currently deliver orders across Pakistan, including major cities and most other serviceable areas.

For areas that are difficult to access or outside our courier partners' regular delivery zones, additional delivery time may be required.

2. Order Processing

  • Orders are usually processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • During sales, promotions, Eid, or other busy periods, processing may take a little longer.
  • We may contact you by phone or email to confirm your order before dispatch.

3. Delivery Time

After your order has been dispatched, delivery generally takes:

  • Major Cities: 2–5 business days
  • Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Maryam Fabrics may offer free shipping promotions or other delivery offers.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and orders.

If you select COD, please make sure that your phone number and delivery address are correct and that someone is available to receive the parcel.

6. Order Tracking

Once your order has been dispatched, we may provide you with a tracking number or other delivery information where available.

You can use the tracking information provided to check the status of your shipment.

7. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete delivery address, including:

  • Full name
  • Phone number
  • House/Street address
  • City
  • Any relevant area or landmark information

Maryam Fabrics is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

8. Delayed or Failed Delivery

If your parcel is delayed, please contact us and we will do our best to assist you.

If a parcel is returned to us because the customer was unavailable, refused delivery, or provided an incorrect address, additional shipping charges may apply if the customer requests the order to be resent.

9. Damaged Packages

Please inspect your parcel when you receive it. If your package appears damaged or tampered with, please contact us as soon as possible and provide photographs or videos of the package and the items received.

This will help us investigate the issue with the courier and assist you appropriately.

10. Contact Us

If you have any questions regarding your order or delivery, please contact us:

Maryam Fabrics
Email: help@maryamfabrics.com

We are happy to assist you with your order and shipping-related questions.